The largest collection of Culinary Herbs in the UK. 

Terms and Conditions

Please read before placing your order

Our minimum order value is £10.

Orders are despatched as soon as possible and strictly in rotation, via Royal Mail, within 14 days from our receipt of your order.

Customs and Import Charges

Within the European Union, duty is not applied to your delivery, but outside the EU charges may apply. If you are unsure, please check with your local customs office as you will be responsible for paying any applicable customs duties, taxes and import charges on your delivery.

Also if you are purchasing seeds outside of the EU, it is at your own risk, although most countries allow the purchase of culinary herb seeds, we do recommend checking with your customs office before purchasing.


UK (including Northern Ireland and Scottish Islands) Shipping rates

UK Standard Service: Royal Mail 2nd Class. The cost of the shipping is calculated by the weight of the items.

  Post and Packaging
Seeds £0.00
Seed Collections £0.00
Herbal Teas, 1 to 2 tins  £2.50
Herbal Teas, 3 to 4 tins  £3.00
Herbal Teas, 6 tins  £4.00
Books, for orders of value under £35 £4.00
Books, for orders of value between £35 and £60 £6.00
Books, for orders of value over £60 £10.00
Workshop bookings £0.00

Channel Islands Shipping rates

UK Standard Service: Royal Mail 2nd Class. The cost of the shipping is calculated by the weight of the items.

  Post and Packaging
Seeds £2.50
Seed Collections £2.50
Herbal Teas, 1 to 2 tins  £4.00
Herbal Teas, 3 to 4 tins  £4.00
Herbal Teas, 6 tins  £4.00
Books, for orders of value under £35 £6.00
Books, for orders of value between £35 and £60 £12.00
Books, for orders of value over £60 £25.00
Workshop bookings £0.00

Europe Shipping rates

International Airmail. The cost of the shipping is calculated by the weight of the items.

This delivery method is not trackable, however, we do obtain a reciept and proof of postage.  If you wish to upgrade to International Trackable Airmail for an additional fee,  please contact us sales@jekkasherbfarm.com.  

  Post and Packaging
Seeds £2.50
Seed Collections £2.50
Herbal Teas, 1 to 2 tins  £6.00
Herbal Teas, 3 to 4 tins  £9.50
Herbal Teas, 6 tins  £11.00
Books, for orders of value under £35 £11.00
Books, for orders of value between £35 and £60 £17.50
Workshop bookings £0.00

Rest of the World Shipping rates

International Airmail. The cost of the shipping is calculated by the weight of the items.

This delivery method is not trackable, however, we do obtain a reciept and proof of postage. If you wish to upgrade to International Trackable Airmail for an additional fee,  please contact us sales@jekkasherbfarm.com.

  Post and Packaging
Seeds £5.00
Seed Collections £5.00
Herbal Teas, 1 to 2 tins  £9.00
Herbal Teas, 3 to 4 tins  £14.00
Herbal Teas, 6 tins  £16.00
Books, for orders of value under £35 £17.00
Books, for orders of value between £35 and £60 £25.00
Workshop bookings £0.00


Prices

We reserve the right to increase prices, including delivery costs, without prior notice. Up-to-date prices are always available on our website.

 

Liability

We send your products via Royal Mail, and all are carefully packed to ensure that they reach you in perfect condition. In the event of damage in transit, please notify the farm within 24 hours of receipt, quoting the invoice number. Photographic evidence will be required.

 

Returns 

Should you wish to return an unwanted order please return goods to the address below within 14 days of receipt of order. For a refund, simply return the item to us in its original condition, in its original packaging within 14 days of cancellation. You must take reasonable care of the goods whilst in your possession. All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling costs. If the item has been damaged, used or is not returned in its original packaging, we reserve the right to withhold a percentage of the refund value..

Prior to dispatching please contact us either by

E-mail: Sales@jekkasherbfarm.com,

Telephone: 01454 418878

Letter: Jekka’s Herb Farm, Rose Cottage, Shellards Lane, Alveston, South Gloucestershire, BS35 3SY

Until we receive the goods you are returning, they are your responsibility. For your protection and peace of mind, we recommend you use a recorded delivery service for returns.

Please note we will not refund the postage cost for goods returned, which are not faulty or damaged. We will process the refund or replacement on receipt of the returned order. 

Please return orders to the following address: 

Jekka’s Herb Farm, Rose Cottage, Shellards Lane, Alveston, South Gloucestershire, BS35 3SY

 

Replacements

If for any reason you are not satisfied with your purchase, please advise us within 14 days and we will offer a replacement (subject to availability) or refund.

 

Masterclass Bookings
Once booked, tickets for Jekka's Masterclasses are non-refundable and, as a rule, non-transferable. However, if, due to unforeseen circumstances, you are unable to attend on the date of your booking, please let us know as soon as possible and we will make every effort to offer your booking to another customer. If we are able to re-sell your place, we will refund your purchase price less an administration fee of £10.00.